Ignore my noob mistake at making multiple characters too early.
Um, so after I finished the "Rude Awakening" quest, I logged off. When I logged back on, I saw I still had some rope and checked if I could sell it, then this happened:
https://www.pawdgame.com/adventurers/Ayuna/screenshot/?id=18529.32f57d44
Sorry, I don't really know how to report this.